Exchange Policy
This Exchange Policy applies to all purchases made from MAJO COLLECTION through Majo.pk. By placing an order, you agree to the terms below.
1) Eligibility for Exchange
- Exchange requests must be made within 7 days of delivery.
- Items must be unused, unworn, unwashed, and in original condition.
- Original packaging, tags, and invoice must be included.
2) Exchange Process
Contact our support team to request an exchange. Once approved, you will be guided on how to send the item back for replacement.
3) Exchange Shipping Charges
- All exchange delivery charges will be paid by the customer.
- Shipping charges are non-refundable.
4) No Processing Fee on Exchanges
The 20% processing fee does NOT apply to exchanges.
5) Inspection & Approval
All exchanged items are inspected upon arrival. We reserve the right to refuse exchanges that do not meet our policy requirements.
6) Non-Exchange Items
Sale or discounted items may only be exchanged if faulty or damaged.
7) How to Request an Exchange
To start an exchange, contact us:
+92 339 1335369
MAJO COLLECTION reserves the right to change or update this policy at any time.