Privacy Policy
This Privacy Policy explains how MAJO COLLECTION ("we", "our", "us") collects, uses, shares, and protects your information when you visit or make a purchase from our website Majo.pk (the "Site").
1) Information We Collect
When you use our Site, we may collect the following types of information:
- Order & account information: name, phone number, email, billing/shipping address.
- Payment information: payment confirmation and transaction details (we do not store full card details if processed by a payment provider).
- Device & usage data: IP address, browser type, pages visited, time spent, and referring links.
- Customer support data: messages you send via email, WhatsApp, forms, or social media.
2) How We Use Your Information
We use your information to:
- Process orders, deliver products, and provide order updates.
- Verify payments (including Cash on Delivery confirmations where applicable).
- Provide customer support and respond to inquiries.
- Improve our website, products, and user experience.
- Prevent fraud, unauthorized transactions, and misuse.
- Send marketing messages (only if you opt-in where required).
3) Cookies & Tracking
We may use cookies and similar technologies to operate the Site, remember preferences, understand traffic, and improve performance.
You can control cookies through your browser settings. Disabling cookies may affect some Site features.
4) Sharing Your Information
We may share your information only when necessary, including with:
- Shipping & logistics partners to deliver your order.
- Payment processors to complete transactions.
- Service providers (hosting, analytics, customer support tools) who help run our business.
- Legal authorities if required by law or to protect rights, safety, and security.
5) Third-Party Links
Our Site may include links to third-party websites (e.g., social media). We are not responsible for the privacy practices of those sites. Please review their policies separately.
6) Data Retention
We keep personal information only as long as needed for order processing, customer support, legal obligations, dispute resolution, and business records. When no longer required, we delete or anonymize it.
7) Security
We take reasonable measures to protect your information. However, no method of transmission or storage is 100% secure. Please use the Site at your own risk.
8) Your Rights & Choices
Depending on your location, you may have rights to:
- Request access to the personal data we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your information (subject to legal/record-keeping requirements).
- Opt out of marketing messages at any time.
9) Children’s Privacy
Our Site is not intended for children under 13 (or the minimum age required by your local law). We do not knowingly collect personal data from children.
10) International Visitors
If you access our Site from outside our operating country, your information may be transferred and processed in countries where data protection laws may differ from your location.
11) Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.
12) Contact Us
If you have questions about this Privacy Policy or your data, contact us:
- Business Name: MAJO COLLECTION
- Website: Majo.pk
- Email: support@majo.pk
- Phone/WhatsApp: +92 339 1335369
